OUTSHOUT OR OUTSMART???

TitleOUTSHOUT OR OUTSMART???
BrandHINDUSTAN UNILEVER
Product / ServicePUREIT WATER PURIFIER
CategoryA02. Durable Consumer Goods
EntrantMINDSHARE FULCRUM Mumbai, INDIA
Idea Creation MINDSHARE FULCRUM Mumbai, INDIA

Credits

Name Company Position
salil Mahadeshwar Mindshare-Fulcrum Sr Media Director
Prasad Chavan Mindshare- Fulcrum Media Director
Zubin tatna Mindshare-Fulcrum National Director - Integrated Planning
Miloni Patel Mindshare-Fulcrum Manager, The Exchange
Sowmya Acharya Mindshare-Fulcrum Digital, Mindshare
Brajesh Dwivedi Mindshare-Fulcrum Principal Partner - Client Leadership

The Campaign

Tag competitor advertising, so as to create dissonance in the consumer’s mind and make PUREIT a part of their consideration set. One of its kind ‘Cross Device Fingerprinting Technology’ was used. This is cross-device platform which detects and matches live television content to a Viewer and programmatically chases this Viewer to serve ads across mobile devices. This enabled us to serve specific advertising on the Viewer’s mobile device based on a specific television show he was viewing. Kent is our biggest competitor. By tagging Kent’s advertising we could get similar frequency of television advertising on mobiles at a fraction of the cost.

Creative Execution

Historically, the brand had used tradition platforms like television and print advertising to reach its consumers. However, owing to the rapid mobile penetration (growth of 45% in 2016 over 2015) and the smartphone user base being 190MN as compared to television households at 167 MN, we added mobile to the mix. We tagged all ads of KENT across all channels that were airing the IPL matches live. The PUREIT mobile campaign was then launched through real time syncing with the TV campaign of KENT. A ‘call to action’ message requested consumers to ask for a HOME DEMO. All he had to do was call a toll free number. Moreover, while serving ads on the mobile, additional targeting parameters were incorporated: 1) Demographics- 30+ yrs. All adults. 2) Genres/ Interests- like sports, cricket, IPL, social, health. 3) “Placements” like FB, Twitter, Instagram, YouTube, Cricbuzz, Cricinfo apps was selected to avoid wastage

The campaign was a SUPER SUCCESS! We OUTSMARTED the largest competitor. Not only did we communicate to the targeted audience at the moment of truth but we did so in a clutter breaking environment. We used a relevant and growing consumer trend of multi- screen content consumption for, not just advertising & message delivery, but also for delivering actionable results. Interested leads captured through this campaign were further nurtured to deliver product sales at high ROI. The campaign delivered: ? 5.9mn+ exposures in just 1 month ? CTR shot to 1.10% (industry benchmark 0.20%) ? Video engagement rate at 15% (5 times the industry benchmark). The icing on the cake came with 45% increase in leads generated

Technology is being rapidly adopted by consumers and therefore changed the game for media. Tapping into this phenomena has become pivotal for brands. This is a classic case of David versus Goliath, where a new entrant like PUREIT is competing against established, legacy brands. We took advantage of a prevalent consumer behaviour (multiscreen viewing) to create a bespoke technology based solution that started and ended in media. (It started in television and ended on the mobile phone). Media addressed a business problem. 45% increase in leads. That’s the power of media.

Insights, Strategy and the Idea

DON’T OUTSHOUT KENT. OUTSMART THEM As the housewife initiates the need for a purifier and her husband makes the final decision, we needed to communicate to both. 1. Sizing competition - Kent’s advertising monies are spent on television with 50% on cricket through sponsorships and high premium buys. 2. Consumer- Mobiles drive ‘multiscreen content consumption’. 79% Indian internet adults use mobile devices while watching TV. (Highest overlap is between smartphones and TV at 49%. eMarketer) 3. Cricket and Conversations: 60% of audiences are active on social and cricket apps while watching matches. 4. IPL is the largest tent pole in the cricketing calendar. IPL 2015 clocked 200 MN video views. 5. Putting these together: During IPL, when a KENT ad was aired, a PUREIT ad was served on mobiles. a. Banner and video ads led to the website. b. The website had a lead form to register for a demo.

Links

Website URL