#KINDNESSISCASHLESS (KINDNESS AMBASSADORS)

Title#KINDNESSISCASHLESS (KINDNESS AMBASSADORS)
BrandVISA INDIA
Product / ServiceVISA DEBIT
CategoryG06. Photography / Curation of Images
EntrantBBDO INDIA Mumbai, INDIA
Idea Creation BBDO INDIA Mumbai, INDIA

Credits

Name Company Position
Josy Paul BBDO India Chairman & Chief Creative Officer
Hemant Shringy BBDO India Executive Creative Director
Sandeep Sawant BBDO India Executive Creative Director
Balakrishna Gajelli BBDO India Sr. Creative Director - Art
Yash Rege BBDO India Associate Creative Director
Yash Modi BBDO India Copy Supervisor
Mahendra Rajput BBDO India Sr. Art Director
Pintu Bisoyi BBDO India Art Director
Ajai Jhala BBDO India Chief Executive Officer
Rajesh Sikroria BBDO India President
Rajat Mendhi BBDO India Executive Vice President - Planning
Manisha Sain BBDO India Account Director - Planning
Kruttiventi Venkata Krishnam Raju BBDO India Agency Producer
Hitesh Shah BBDO India Studio Manager
Debajyoti Dutta BBDO India EVP – Mumbai Operation and Chief Integration officer
Shrutika Sinha BBDO India Account Director
Shonali Hazari BBDO India Account Executive
Sameet Koyande BBDO India Sr. Graphic Artist
Shankar Yelugu BBDO India Graphic Artist
Venkatesh Pagidimarry BBDO India Graphic Artist
Rajeev Mohite BBDO India Graphic Artist
Shimit Amin Red Ice Films Director
Gary Grewal Red Ice Films Producer
Shome Basu BBDO India Photographer
Devenra Sawant BBDO India Photographer
Sudhir Pandey BBDO India AV Producer

The Campaign

In the chaos of demonetisation, ‘#KindnessIsCashless’ was a movement to help teach millions of Indians make cashless debit-card transactions. Getting the digitally-savvy youth to notice your idea is always a difficult task and convincing them of something is even harder. We knew that people learn through examples, especially the youth and they are always ahead in teaching others about new things. We took our idea right to them in a way they couldn’t ignore it. We decided to put up an exhibition of images of kindness being shown during the demonetisation period at a very popular mall. The idea of showing the ground reality of kindness through the photographs of renowned war photographer Shome Basu was a real hit

Creative Execution

Tying up with a well-known war photographer Shome Basu, we captured instances of kindness during the chaos of demonetisation. Visa had already started its drive of #KindnessIsCashless through print, film, outdoor mediums, and taking these pictures through the route of an exhibition at a mall was a powerful way of getting more and more digitally savvy youth to join the movement.

Indication of how successful the outcome was in the market

o 1.27 million digital ambassadors recruited o Organic engagement rate increased from 2% to 8% o 100% increase in transactions o 50% increase in POS transactions

The youth of India are more tech savvy than the older generation and they have on occasions shown their teaching side of helping others in understanding technology. But getting them to be involved in a bigger way required doing something different. So as part of Visa’s ‘#KindnessIsCashless’ movement we took our idea right to them in a way they couldn’t ignore it. We decided to put up an exhibition by the famous war photographer Shome Basu of images of kindness being shown during the demonetisation period at a very popular mall. The idea of showing the ground reality of kindness through the photographs of a renowned war photographer was a real hit. We immediately saw them come forth and pledge to participate.