|Product / Service||FAST FOOD RESTAURANT|
|Category||C05. Co-Creation & User Generated Content|
|Entrant||Y&R NZ Auckland, NEW ZEALAND|
|Idea Creation||Y&R NZ Auckland, NEW ZEALAND|
|Media||Y&R NZ Auckland, NEW ZEALAND|
|PR||Y&R NZ Auckland, NEW ZEALAND|
|Production||FLYING FISH Auckland, NEW ZEALAND|
|Contributing||RESN Wellington, NEW ZEALAND|
|Contributing 2||MANDY Auckland, NEW ZEALAND|
|Contributing 3||ASSEMBLY Auckland, NEW ZEALAND|
|Contributing 4||LIQUID STUDIOS Auckland, NEW ZEALAND|
|Contributing 5||MATCH PHOTOGRAPHERS Auckland, NEW ZEALAND|
|Josh Moore||Y&R New Zealand||Chief Operating Officer & Chief Creative Officer|
|Tom Paine||Y&R New Zealand||Creative Director|
|Jono Key||Y&R New Zealand||Head of Planning|
|Victoria Meo||Y&R New Zealand||Account Director|
|Liz Rosby||Y&R New Zealand||Head Producer|
|Sacha Moore||Y&R New Zealand||Agency Producer|
|James Wendelborn||Y&R New Zealand||Senior Designer|
|Marie-Claire Manson||Y&R New Zealand||Media Planner|
|Nicky Greville||Y&R New Zealand||General Manager - Media|
|Tom Paine||Y&R NZ||Creative|
Insights: 1) People are curious for new flavour combinations and willing to trample across brand conventions to experience them. 2) There’s no longer an inside / outside of a company – thanks to social media, corporations are now held accountable for their actions. Creative idea: To raise awareness of United Nations Peace Day, Burger King made a highly visible proposal to McDonald’s, inviting them to collaborate on a truly one-of-a-kind product: The McWhopper. The proposed mash-up burger would combine key ingredients from each restaurant’s signature product, The Big Mac and The Whopper, to be prepared and served on one day only, Peace Day, 21st September 2015.
BK published an open letter in traditional and social, inviting McD’s to collaborate in creating and serving the McWhopper on Peace Day. The proposal was supported by tactical outdoor and spearheaded by mcwhopper.com, a multimedia toolkit of co-branded assets: staff apparel, signage, and a pop-up restaurant. Every asset was designed to be visually iconic and translate into multiple languages, for ease of share-ability. The proposal was met by frenzied public support, so McDonald’s drew criticism when they turned down the offer. Inspired by BK’s online Burger Build film, tens of thousands of people took matters into their own hands by creating and sharing do-it-yourself McWhoppers on social and mainstream media - integrating the competitor’s product with our own.
- 8.9 billion media impressions - Earned media value $US138m - ROI: Every $1 spent on marketing the campaign returned $88 in earned media - #1 trending topic, Facebook and Twitter - 10,000+ DIY McWhopper reviews on YouTube - +40% increase in Peace Day awareness (from 30% to 43% of the U.S pop) - +16% increase in Peace Day awareness worldwide “The McWhopper campaign is the single highest contributor ever towards Peace Day awareness” - McKinsey and Company – Research partner Burger King brand metrics: +75% Positive brand buzz (talkability) from 20% to 35% (60% millennials) +25% Purchase consideration from 32% to 40% (+76% millennials) +48% Likelihood to recommend brand: from 21% to 31% (+84% millennials) Source: ABPR, Personally Inside, Llorente y Cuenca, Ketchurn, Evercom, Weber Shandwick, Emanate and Cison, Toluna Research, McKinsey and Company
The McWhopper proposal was an audacious promo designed to ignite conversation, curiosity, and engagement amongst the public and media. It was diligently engineered so that regardless of how McDonald’s responded, the power of McWhopper production (both the burger and the ongoing comms) would be embraced and activated by the people. Sure enough, the ubiquitous campaign fueled frenzied discussion, and the creation of ‘do-it-yourself McWhoppers’ became an instant cultural phenomenon and an integral chapter in the McWhopper story. So much so, that over 9-months since the official campaign concluded, McWhopper content is still being shared organically on every major social platform.
The McWhopper campaign wasn’t made social, it was born social. We were confident that had we approached McDonald’s behind closed doors, they would have said no behind closed doors. By making the proposal so very public on so many platforms, we knew McD’s would be pushed to respond. The proposal was planned with painstaking diligence, to ensure success didn’t hinge on a yes or a no. We invested a significant amount of time and resource into scenario planning, resulting in an extensive set of responses to cater for every conceivable scenario. More importantly, we created a comprehensive suite of campaign assets to inspire consumer engagement no matter what. It was a completely integrated approach designed to empower the public and media to create and share do-it-yourself McWhoppers, further spreading awareness. It was all very well for the world to take notice, but we also wanted the world to take action.