Title | THE MOST LIKED PROVISION SHOP |
Brand | ZHA HUO DIAN |
Product / Service | RETAIL |
Category | A08. Best Use of Social Media Marketing |
Entrant | JWT/XM SINGAPORE, SINGAPORE |
Entrant Company: | JWT/XM SINGAPORE, SINGAPORE |
Advertising Agency: | XM ASIA PACIFIC Singapore, SINGAPORE |
Name | Company | Position |
---|---|---|
Valerie Cheng | JWT/XM Singapore | Executive Creative Director |
Alan Leong | JWT/XM Singapore | Assoc. Creative Director/Art Director |
Clarence Chiew | JWT/XM Singapore | Assoc. Creative Director/Copywriter |
Celeste Ang | JWT/XM Singapore | Art Director |
Gigi Ip | JWT/XM Singapore | Art Director |
Wang YuHui | JWT/XM Singapore | Designer |
Bagus Kuncoro | JWT/XM Singapore | Rich Media Developer |
Dominic Tang | JWT/XM Singapore | Senior Designer |
Joel Chua | JWT/XM Singapore | Senior Designer |
Zheng XinTing | JWT/XM Singapore | Senior Designer |
Follen See | JWT/XM Singapore | Designer |
Jun Fukawa | JWT/XM Singapore | Chief Creative Officer |
Results As this idea has only been launched on 30 April, we are unable to provide latest results but clearly this has helped the owner of Zha Huo Dian create immediate demand for items he’s going to sell through instant Facebook broadcast but more importantly helped him minimize his loses by only selling the things people LIKE. By combining the social media world with online shopping, we created an entirely new way for the customer to shop, while solving the age-old problem of finding the right balance between demand and supply.
Creative Execution First a mobile app was created for Zha Huo Dian’s owner, allowing him to use his iPhone to shoot and upload potential items for sale as he travels around the world to find interesting items for his shop. Each photo of the item is then posted immediately to Zha Huo Dian’s Facebook page via this mobile application. Items that are “liked” by its customers are immediately placed on the store website as potential items for sale. The number of LIKES also help the owner estimate how many pieces he should get of each item. On the site, we also enable Facebook Connect, linking online shoppers to their Facebook calendar. It reminded them of impending birthdays and events that they may want to buy something for.
The Challenge Zha Huo Dian (“The Provision Shop”) only stocks limited-edition, or one-of-a-kind products sourced from independent producers worldwide. Faced with a problem universal to small-volume stores everywhere: the higher risks and costs associated of stocking something no one wants to buy. How can you close the gap between what people want, and what you sell? The Insight As demonstrated by social media, people are more than willing to express and re-broadcast their love or more accurately, “like”, of something. Applied correctly, the little blue button can be more than just a social media whim, but the first step of an effective supply chain solution for store owners. The Idea Create the first online store that’s powered by social media – integrating Facebook’s “like” function to determine estimated demand for the product. Resulting in a shop which sells not what we THINK people LIKE, but we KNOW what people LIKE.