MINI AT LARGE

TitleMINI AT LARGE
BrandMINI
Product / ServiceMINI COUNTRYMAN
CategoryA08. Best Use of Social Media Marketing
EntrantARACHNID Petaling Jaya, MALAYSIA
Entrant Company:ARACHNID Petaling Jaya, MALAYSIA
Advertising Agency:ARACHNID Petaling Jaya, MALAYSIA

Credits

Name Position
Chin Weng Keong Creative Director
David Soo General Manager
Brian Leong Creative Head
Chan Sue-Ann Regional Business Development Manager
Henry Lee Head of Creative Services
Leow Yuet Mee Strategic Planner
Daniel Ang Art Director
Chin Sue Lynn Account Manager
Cheah Pih Nyuk Senior Copywriter
Yap Kin Shu Lead Web Developer
Leong Teik Fei Lead Interface Developer
Grace Loh Strategic Planning Executive
Elian Woo Designer
Ee Soon Seng Designer
Yap Haw Kok Web Developer

Results and Effectiveness

-74% of total 5.91m campaign impressions were in social media (1.06m video, 2.2m blog/forum, 751k+ Facebook, 381k+ photo impressions). -2800+ social media interactions – likes, comments, replies, photo/video uploads, tags, shares, posts, tweets, retweets, etc. -Twice the sales in a third of the time – 30 cars sold (38% of the year’s 80-unit stock) in just 10 days. (Sales target 15 units in the 1st 30 days) -High-margin sales - 90% of sales from highest-margin Cooper S variant, 67% ordered equipment upgrades. -RM8.47M in sales, campaign ROI of 1244% in just 10 days. -Record-breaking launch, MINI’s best-performing to date

Creative Execution

HIJACK -Staged video review - hijackers storm the set, “hijack” the car. -Raw footage leaked to enthusiast sites, sparking speculation. -The review site, the journalist and MINI reveal the campaign microsite via respective Facebook, Twitter, blogs. GETAWAY (FBCONNECT-MICROSITE) -Hijackers turn out to be journalist’s prankster friends. -Dropped daily clues of their luxury getaway whereabouts to taunt the journalist. YOUR GETAWAY -Consumers can also guess whereabouts via the clues to win their own luxury getaway. -Clues demonstrate Countryman’s new practicalities. -Sign-ups and guesses posted on users’ Walls, challenging their social connections to do better. THE RECOVERY (LAUNCH EVENT) -Hijackers decide not to risk it; load the car onto a train for its return (train station is the surprise venue for the launch event). -The hijackers became emcees, drive the car off the train directly onto the platform. -Further social media mileage: Facebook “liveblog”-style coverage, invited bloggers, Facebook Photobooth, and TwitterDJ wall.

Insights, Strategy and the Idea

In Malaysia, MINI’s cheeky styling and go-kart handling are loved by affluent car enthusiasts (import taxes mean super premium prices to protect local brands). But insights revealed that impracticality for longer road trips with friends/family/lifestyle gear (2 cramped rear seats, 2 doors, tiny boot) was the biggest purchase barrier for enthusiasts who crave good, long drives. The arrival of MINI Countryman (5 adult seats, 4 doors, double boot space, yet quintessentially MINI) could unlock this segment, if we could capture their attention and imagination. Task: Generate buzz, ignite prospects amongst enthusiasts. Strategy: Create a dramatic entry into enthusiast circles, use social media to drive amplified conversation, demonstrate perfect getaway attributes. Idea: Collaborate with Malaysia’s top motoring site to stage a “hijack” of the Countryman at its first review, lead into an epic participative getaway to luxury holiday destinations across Malaysia; seamlessly ending in a spectacular never-before launch event.