Title | WATER DIPPER |
Brand | OROCAN |
Product / Service | OROCAN |
Category | C04. Real-time Response |
Entrant | GIGIL Taguig, THE PHILIPPINES |
Idea Creation | GIGIL Taguig, THE PHILIPPINES |
PR | GIGIL Taguig, THE PHILIPPINES |
Name | Company | Position |
---|---|---|
Herbert Hernandez | GIGIL | Chief Creative Officer |
Badong Abesamis | GIGIL | Chief Creative Officer |
Dionie Tañada | GIGIL | Senior Writer |
Jeano Cruz | GIGIL | Senior Copywriter |
Jake Yrastorza | GIGIL | Managing Partner |
Bev Lubid | GIGIL | Account Supervisor |
Dana de Leon | GIGIL | Senior Art Director |
With real-time response on social, the brand Orocan was able to ride on competitive communications and negative reactions to it, earning massive amounts of impressions, favorable engagement, and free media--which ultimately led to a 30% increase in Orocan's sales vs. same time last year.
On June 23, 2019, global Japanese brand Muji provoked outrage among Filipinos. Because it came out with a Facebook post on the water dipper or "tabo"--that lowly item all Filipino homes have, and all Filipinos use. Which it was selling exorbitantly. 1000% more expensive, in fact, than the price of a water dipper from Orocan, the well-loved local brand.
With agile speed, Orocan ambushed Muji's Facebook post. Spoofing it, first by saying it costs the same. (But with every Orocan dipper, you get a USD 7 cashback...because it really is a lot cheaper. The way water dippers should be priced, if they're sold reasonably.)
Swiftly, Orocan came out with a Facebook post parodying Muji's, riding on the absurdity of Muji's pricing to point to Orocan's advantage of being priced affordably. All with tongue-firmly-in-cheek.
Orocan's Facebook post was a real-time response to ride on Muji's, to communicate Orocan's benefits.
Orocan's Facebook post: * Achieved 31.9 billion social impressions. * Chalked up 7,603% increase in social media engagement, compared to the average engagement of Orocan's Facebook posts. * Earned USD 150,000 in free media, with an unboosted post, with zero production budget. The effort was featured in the Philippines top networks (ABS-CBN, GMA-7) and news websites (Yahoo, Philippine Daily Inquirer and Manila Bulletin). * Inspired a whole academic treatise on agile marketing on LinkedIn. * Caused Orocan's water dipper to go out-of-stock. * Boosting its sales by 30% vs. previous month. * Making Orocan's sales surge by 30% vs. same time previous year.