THE ACTRESS

TitleTHE ACTRESS
BrandUNILEVER JAPAN
Product / ServiceLUX
CategoryA06. Best Use of Digital Media in a Promotional Campaign
EntrantJWT JAPAN Tokyo, JAPAN
Entrant Company:JWT JAPAN Tokyo, JAPAN
Sales Promotion/Advertising Agency:JWT JAPAN Tokyo, JAPAN

Credits

Name Company Position
Jun FUKAWA JWT Japan Executive Creative Director
Masayoshi BOKU Bascule Inc. Creative Director
Tomoaki SUEDA JWT Japan Executive Producer
Kenichito TANAKA Bascule Inc. Producer
Helen HEATLEY JWT Japan Director in Charge
Atsushi MURATA Bascule Inc. Director/Programmer
Pete HESKETT JWT Japan Global Strategic Planning Director
Hirokazu SAWAI Bascule Inc. Director/Project Manager
Sumie YAMAMOTO JWT Japan Strategic Planner
Mika UCHIUMI Bascule Inc. Director/Project Manager
Craig HOWIE JWT Japan Creative Director
Kaori SATOW Bascule Inc. Director/Art Director/Designer
Andy CHEN JWT Japan Creative Director
Hiwako HAMADA Bascule Inc. Designer
Daishi SUMI JWT Japan Art Director
Tomoko WADA Bascule Inc. Programmer
Ayako AYUZAWA JWT Japan Copywriter
Michiyasu WADA Bascule Inc. Programmer
Kaoru SATO JWT Japan Account Director
Yoshio KAKEHASHI Bascule Inc. Programmer

The Brief

Unilever wanted promote the renewal of the Lux shampoo in a way that could communicate the brand’s innovativeness and create more engagement with the girls in Japan. For the past 10 years, Lux has been running campaigns with famous women inviting the girls to admire the Lux glamour and modern feminine beauty. But we wanted to deepen the emotional connection between the brand and the girls by getting them to interact more closely with each other.

Describe how the promotion developed from concept to implementation

Lux Actress is based on a simple idea. Girls want to be famous. And they’ll do anything to make it happen. Combining with the Japanese version of Facebook – Mixi - we created a multi-level game that lets girls go from being just another normal girl to a Hollywood star. The lux brand is present throughout the game as it’s all about helping girls shine as they work through the game’s levels. They go from making a debut, a commercial, a TV role, starring in a musical - before finally playing the lead in a Hollywood blockbuster.

Describe the success of the promotion with both client and consumer including some quantifiable results

LUX Actress is the most successful online brand game in Japan’s history. So far the game has had a total of 1.1 billion hits with 900,000 users spending on average 8 hours with the game. Girls didn’t stop chatting to the friends about the game. They shared tips and outfits. Just like real life. The Actress is a huge success for Lux. By creating a deep, complex game that girls could immerse themselves and their friends in it became a true obsession amongst Japanese girls. Just like real Hollywood stars.

Explain why the method of promotion was most relevant to the product or service

The game has many complex features that the girls become obsessed with. They could shop for accessories/dresses/shoes or have high profile romances. The Lux brand is present throughout the game. In order to progress the game the girls needed to increase their ‘shine level’ and to do that they needed Lux.