The Brief

LG wanted to introduce Lollipop, a clamshell mobile phone with 3G technology in 5 different colors, to the market. To sell a phone, there are 2 things to talk about: the voice function and non-voice features. But how can Lollipop compete with the 2,700 models currently in the market? This time, in order to differentiate the product, we turn look at a function that seems like nonsense and make sense out of it: 'LED icon display'.

Creative Execution

Make 'LED icons/signs a new language among teens.' We started by making 'Lollipop Love Story,' a series broadcasted in 5 webisodes that told the story of teens and communication using LED signs. The Korean-style series reflected K-Pop culture among teens; it featured a girl and 2 boys who came from different countries and found difficulties communicating with each other. LED signs on the Lollipop mobile phone played a significant role in revealing the story. This buzz was further generated with the target post-webisode-launch through PR and word of mouth on online forums. How-to's and ways of communicating using LED was developed on forums for further engagement with these virtually connected teens.

Describe the creative solution to the brief/objective.

The Goal: LG wanted to introduce Lollipop, a clamshell mobile phone with 3G technology in 5 different colors, to the market. To sell a phone, there are 2 things to talk about: the voice function and non-voice features. We introduced 'Lollipop Love Story', a series broadcasted in 5 webisodes that told the story of teens and communication using LED signs. LED signs played a significant role in revealing the story. This time, in order to differentiate the product, we turn look at a function that seems like nonsense and make sense out of it: 'LED icon display.'

Results

Over 1,000,000 unique visitors within the first month, or 15 times more than industry standards. The website had more than 252,200 subscribers with 41% returning visitors. The effectiveness of this campaign generated free PR and buzz where articles were covered on newspapers, magazines and most importantly, word of mouth from both target segments and PR across both offline and online media. The campaign was talked about in various blog posts, shared over 10,000 times and linked back to the microsite. LG Lollipop sold out within the first month. Revenue generated was at 80,000,000 Baht, or 200% more than expected.