HAPPY DOCTOR'S DAY, REALLY? - MANIPAL HOSPITALS

TitleHAPPY DOCTOR'S DAY, REALLY? - MANIPAL HOSPITALS
BrandMANIPAL HOSPITALS
Product / ServiceMANIPAL HOSPITALS
CategoryE02. Direct to Healthcare Professional
EntrantSocial Hardware Bengaluru, INDIA
Idea Creation Social Hardware Bengaluru, INDIA
Production THE YELLOW SHUTTER Bengaluru, INDIA
Production 2 BOATHOUSE MEDIA PVT LTD Mumbai, INDIA
Post Production BOATHOUSE MEDIA PVT LTD Mumbai, INDIA

Credits

Name Company Position
Gaurav Arora Social Panga Creative Lead
Pankhuri Sinha Social Panga Account Management
Palak Kaur Anand Social Panga Copywriter & Scriptwriter
Nikita Nayar Social Panga Copywriter
Deeptha Sreedhar Social Panga Copy Lead
Yash Kankaria Social Panga Account Manager
Lebonah Ambath Social Panga Senior Account Manager
Rishika Kashyap Social Panga Associate Graphic Designer
Ashik Nazeer Social Panga Senior Art Director
Madhur Gopal Manipal Hospitals Assistant Vice President & Head, Marketing
Kiran Ramakrishnan Manipal Hospitals Associate Manager, Digital Marketing
Apoorva Chauhan Manipal Hospitals Regional Marketing Head
Mohd Fakhrul I Khan Manipal Hospitals Digital Marketing Head

Why is this work relevant for Integrated?

The Doctor’s Day Campaign was executed in the following formats: 1. DVC 2. Print Ads 3. Digital & Social Media The DVC was published on all digital platforms - Youtube, LinkedIn, Twitter, Instagram, and Facebook. The Print Ads were published in The Times of India. There was coordinated online and offline amplification for the campaign in order to reach the maximum users pan-India, which is why this campaign is relevant for the integrated category.

Describe any restrictions or regulations regarding Healthcare/RX/Pharma communications in your country/region including:

There are no restrictions or regulations on general medical awareness campaigns, so long as they do not involve any reference or promotion of a particular medication for curing a disease or disorder.

Describe the target audience and why your work is relevant to them.

The campaign targeted: - Healthcare professionals - Patients - Family members of patients With the rising violence against doctors during the COVID pandemic, it was imperative to remind people of the work being done by doctors, and raise awareness against this violence through simple consumable content for the Target Group.

Background

Research from the Indian Medical Association shows that 75% of Indian doctors have dealt with some form of violence during their practice. Since the beginning of the pandemic, images of healthcare professionals with ‘marks caused by masks’ had been circulating on social media platforms. Those scars were proof of their commitment to their work. Our campaign was born of this idea, which brought to light the several scars caused by violence against doctors, inflicted by angry patients and families of patients. The ‘Happy Doctors Day, Really?!’ campaign, launched on Doctor's Day, depicted the scars which doctors couldn’t show, and which people did not acknowledge and share. Scars (physical & mental) that doctors should not have to suffer from. Objective: To raise awareness about violence against healthcare professionals and earn them the respect they deserve, which goes beyond a simple 'Happy Doctor’s Day'

Describe the creative idea

Users, across mediums, are highly engaged with positive, simple, easy-to-understand healthcare content. We broke down a complex, complicated topic into a simple-to-understand idea through the DVC, as well as the print ad and other social media creatives. Stock images similar to the ones circulating on social media, of healthcare professionals with scars from masks, were digitally edited to depict scars and injuries caused due to assault on doctors. The imagery, while simple, was hard-hitting and caused users to pause and reflect upon the messaging. The DVC represents a family setting, where a doctor returns home, battered and bruised, to the shock of his wife and daughter. By creating a sensationalized depiction, we aimed at bringing the spotlight on a very normalized issue that was in the news every week.

Describe the strategy

The campaign targeted: - Healthcare professionals - Patients - Family members of patients The campaign was launched simultaneously across all digital platforms, as well as in print media, on the occasion of Doctor's Day (1st July 2021). The DVC was released across all platforms, followed by social media creatives which mirrored the print ad creatives in the Times of India. User-generated content in the form of reactions and shares was re-shared by the brand's digital handles across Twitter and Instagram, amplifying messages of support for the communication, as well as the cause. The campaign hashtag trended on Twitter on the same day, amplifying the usage and reach of the campaign hashtag and the communication accompanying it.

Describe the execution

The DVC and photoshoot took place in the weeks leading up to Doctor's Day. PR activations and other amplification measures were in place in the days leading up to the campaign launch. The campaign was launched on 1st July 2021, Doctor's Day, and received sustained engagement till 4th/5th July. The campaign was launched across all digital platforms on the morning of July 1st, with print ads in the Times of India also going live on the same day. The campaign was live on: - Instagram - YouTube - Facebook - Twitter - Times of India (Print) The campaign had a pan-India exposure across digital platforms and a regional presence in Bengaluru city via the print ads in the Times of India.

List the results

Engagement for DVC: Views on DVC - 6 Mn+ Total Engagement (all social media platforms) - 95K+ (likes, comments, shares) Total Impressions - 8.9 Mn+ Earned Media: - 3,900+ tweets - 2,700+ engagement (likes & comments) - 12.3M+ potential reach (across social media platforms) - 83.9% positive sentiment The campaign was recognized and covered by leading social media publications such as Social Samosa, Social Media Dissect, etc.

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