#PHTHANKYOU

Title#PHTHANKYOU
BrandPHILIPPINE DEPARTMENT OF TOURISM
Product / ServiceTOURISM
CategoryA08. Use of Social in a Media Campaign
EntrantBBDO GUERRERO Makati City, THE PHILIPPINES
Entrant Company BBDO GUERRERO Makati City, THE PHILIPPINES
Advertising Agency BBDO GUERRERO Makati City, THE PHILIPPINES
Advertising Agency 2 DENTSU PHILIPPINES Manila, THE PHILIPPINES
Production Company REVOLVER STUDIOS, INC. Makati City, THE PHILIPPINES

Credits

Name Company Position
David Guerrero BBDO Guerrero Chief Creative Officer/Copywriter
Dale Lopez BBDO Guerrero Executive Creative Director/Art Director
Gary Amante BBDO Guerrero Creative Director/Art Director
Rey Tiempo BBDO Guerrero Creative Director/Copywriter
Tony Harris BBDO Guerrero Chief Executive Officer
Rizza Garcia BBDO Guerrero Head Of Design/Designer
Ombet Traspe BBDO Guerrero Director Of Marketing
Paolo Acosta BBDO Guerrero Group Account Director
Monica Muyot BBDO Guerrero Account Manager
Jing Abellera Just Add Water Producer
Idda Aguilar Just Add Water Producer
Tony Hertz Tony Hertz: Radio/Brand Sound Sound Director
Roshan Nandwani BBDO Guerrero Digital Group Account Director
Cristina Buenaventura BBDO Guerrero Deputy Planning Director
Cez Golez BBDO Guerrero Social Manager
Blue Endaya BBDO Guerrero Digital Producer
Francine Kahn/Gonzalez BBDO Guerrero Managing Director
Edel Sarmiento BBDO Guerrero Digital Senior Account Manager
Nonna Nanagas Dentsu Philippines/Inc President
Brandon Dollente BBDO Guerrero Copywriter

Results and Effectiveness

We got over 20,000 free pick-ups online and in traditional print and broadcast media. As a direct response, CNN wrote about our best tourism spots, saying: “Given how gracious the nation is being, it's a fine time to revisit one of the Philippines best assets -- its 7,000 islands…” All amount to over 1.2 billion media impressions, translating to roughly USD2.6 million-worth of free media values. Earned media was double the campaign’s budget. Not only did we prevent a dip in arrivals, we helped it rise by 1.71%, giving the country a maximum attributable ROI of $91 per dollar spent.

Creative Execution

We coordinated a simultaneous unveiling of billboards in some of the world’s most famous locations including Times Square in New York, Galeries Lafayette in Paris, Picadilly Circus in London, Shibuya Crossing in Tokyo, and Ion on Orchard Road in Singapore. Then, we encouraged the global Filipino community to post personal messages of thanks with the hashtag #PHthankyou. In the process, we turned social media into a space for the country’s gratitude. And we effectively shifted the world’s conversation about the country toward something more positive.

Insights, Strategy and the Idea

On November 8, 2013, the country was struck by a devastating typhoon. Images of it dominated the world’s news cycle. And generous aid poured in. But as almost 1 in 5 jobs depend on tourist arrivals, it was vital for tourism to continue. We needed to signal to the global public that it was ok to come back. So, on the typhoon’s 3-month anniversary – at the exact time it struck – we decided to do what came most naturally: say thank you.