REXONA : THE WORLDS LONGEST VIRTUAL RELAY RACE

TitleREXONA : THE WORLDS LONGEST VIRTUAL RELAY RACE
BrandUNILEVER MALAYSIA
Product / ServiceDEODORANT
CategoryA09. Use of Mobile Devices
EntrantMINDSHARE MALAYSIA Kuala Lumpur, MALAYSIA
Media Agency MINDSHARE MALAYSIA Kuala Lumpur, MALAYSIA
Entrant Company MINDSHARE MALAYSIA Kuala Lumpur, MALAYSIA
Media Agency 2 MINDSHARE MALAYSIA Kuala Lumpur, MALAYSIA

Credits

Name Company Position
Marian Christina Mindshare Malaysia Executive Media Planning
Sarah Boey Mindshare Malaysia Manager Manager Digital
Hooi Yin Yin Mindshare Malaysia Executive Executive Digital
Aileen Chew Mindshare Malaysia Senior Executive Digital
Saurabh Tyagi Mindshare Malaysia Client Leadership Leadership Director
Prajakta Paranjpe Mindshare Malaysia Head Of Planning
Anne Leow Hwee Lu Mindshare Malaysia Head Of Exchange
Looi Yew Mun Mindshare Malaysia Senior Manager Manager Implementation
Shankar Rajagopal Mindshare Managing Director

Results and Effectiveness

We successfully achieved our KPI, which was to make Malaysian women sweat so that they realize greater need of Rexona in their lives. Sales grew by 20% month-on-month. Annual volume growth was 6.7% in a category growing at 3%. Increase in brand relevance (32%), differentiation (30%) and conviction (+24%) funnel. Rexona Move claimed an average 10 minutes of engagement per user per day for three months (source: App Analytics). Collectively, Malaysian women covered the target distance of 10,695km in the first 20 days itself & ended up covering 40 times our target through 110,000+ app sessions by the end.

Creative Execution

We asked women to help underprivileged children from 13 shelter homes by “sweating everyday”. Those shelter homes were connected with 10,695 km-long map and we invited women to cover this virtual distance. Rexona announced to contribute one Ringgit for every kilometer covered. This mobile driven social campaign had two key pillars: 1. An interactive social sweat map The map provided real-time update on how Malaysian women were progressing on their virtual relay journey to cover 10,695km. Participants shared socially how much distance they had contributed, bringing in a sense of pride of contributing to a great cause. 2. Motion-displacement app for smartphones (Apple and Android) The app was designed to encourage Malaysians to contribute irrespective of the activity. You could be doing groceries or window-shopping, as long as the app could detect movement, you could contribute. We promoted this campaign heavily through digital ads, TV capsules & College roadshows.

Insights, Strategy and the Idea

Despite Malaysia’s hot climate, penetration of deodorant amongst women was only 50%. Even the active buyers confessed to 'occasion-based usage', as they felt that they didn’t sweat enough and hence didn't see the need to use. Our challenge: Convince women to use Rexona more regularly. Malaysians are amongst the most socially active nation on Facebook across the world. 70% of our women consumers were active on the Facebook with 60% of them returning daily. Also, nine out of 10 Malaysians believed that a brand should support a cause beyond product and profits. Our strategy was to create a platform that makes consumers take real-world actions every day inspired by a social cause. Rexona gives Malaysian women a reason to do-good by sweating every day and in the process, grow brand affinity and usage. Hence Rexona Move, a digital-driven integrated campaign platform was born.