MOVE IT FOR MANNY

TitleMOVE IT FOR MANNY
BrandLBC EXPRESS PHILIPPINES
Product / ServiceLOGISTICS PROVIDER
CategoryA08. Use of Social in a Media Campaign
EntrantHAVAS MEDIA ORTEGA Makati City, THE PHILIPPINES
Entrant Company HAVAS MEDIA ORTEGA Makati City, THE PHILIPPINES
Advertising Agency HAVAS MEDIA ORTEGA Makati City, THE PHILIPPINES
Advertising Agency 2 ARENA Makati City, THE PHILIPPINES
Media Agency HAVAS MEDIA ORTEGA Makati City, THE PHILIPPINES
Production Company GUNG HO FILMS Makati City, THE PHILIPPINES

Credits

Name Company Position
Lawin Bulatao Havas Media Ortega/Arena Philippines Executive Creative Director
Tonypet Sarmiento Havas Media Ortega/Arena Philippines Executive Creative Director
Ramon Alfonso Havas Media Ortega/Arena Philippines Senior Art Director
Aries Cayabyab Havas Media Ortega/Arena Philippines Senior Art Director
Griffey De Guzman Havas Media Ortega/Arena Philippines Associate Creative Director/Copywriter
Kage Gozun Havas Media Ortega/Arena Philippines Social Media Manager
Ej Afzelius Havas Media Ortega/Arena Philippines Social Media Manager
Kankan Ramos/Lim Havas Media Ortega/Arena Philippines Executive Director Of Social
Iea Nepomuceno Havas Media Ortega/Arena Philippines Business Director
Edel Sarmiento Havas Media Ortega/Arena Philippines Account Manager
Michelle Obligacion Havas Media Ortega/Arena Philippines Account Executive
Jan Parma Havas Media Ortega/Arena Philippines Agency Producer
Bixie Reyes Havas Media Ortega/Arena Head Of Design/Creative Director
Noel Enriquez Producer

Results and Effectiveness

In just 10 days, the campaign created 66 million impressions, over 2,700 spontaneous brand mentions, a 10% increase in positive brand sentiment and 4,792 new organic likes for LBC’s official Facebook page. No small feat for a brand who has drawn the ire of its customer base. Where people once besieged our wall with complaints about their delayed shipments and missing items, the page was instead filled with encouragement for the country’s most beloved fighter – amounting to zero negative press about LBC during the entire course of the campaign.

Creative Execution

Considering that the bulk of criticisms against both LBC and Pacquiao took place in social media, the Media Team devised a plan to use the exact same channels to rally the people around to support Manny Pacquiao. Facebook and Twitter were favored, with a little push from paid media.

Insights, Strategy and the Idea

LBC is looking to increase the number of likes for its Facebook page. Though there is engagement in the Facebook page, it’s mostly comprised of complaints and criticisms. In fact, it has come to the point that whenever LBC posts in its Facebook page, it will be hijacked by angry fans regardless of topic. With another Manny Pacquiao fight in the horizon, LBC viewed its long-standing sponsorship of Pacquiao’s fights as a means to turn around the numbers and sentiments for both the brand and the seemingly declining boxer.