Title | SMART FIRST EVER SOCIAL MEDIA WEI-COMMERCE |
Brand | MERCEDES-BENZ |
Product / Service | SMART CAR |
Category | A09. Best Use of Social Media Marketing |
Entrant | MEC CHINA Beijing, CHINA |
Media Agency 2 | MEC CHINA Beijing, CHINA |
Entrant Company | MEC CHINA Beijing, CHINA |
Media Agency | MEC CHINA Beijing, CHINA |
Name | Company | Position |
---|---|---|
Eve Luo | Mec Interaction | Associate Digital Director |
Corinna Chen | Mec Interaction | Digital Director |
Karen Ho | Mec Interaction | Head Of Digital |
666 smart New Year Edition were booked out in 490 minutes on launch day - one in every 44 seconds 4,839 high quality leads were generated from the campaign - exceeding client’s KPI by 60% Our mobile strategy paid off, resulting in new revenue opportunities for future campaigns: 15% of final bookings came from mobile site; 1st deal was booked from mobile site – in the first 3 seconds Total campaign impressions delivered: 575,123,574 – a 315% over-delivery, valuing RMB 11,502,471 worth of additional exposure. No. fans increase: 11,592 (+5,696% increase from average fans increase) Industry-wide buzz and press coverage - value around RMB 30mio Achieve ROI at more than 1:30
To ensure higher quality leads, we decided to elongate the campaign and required users to “pre-register” to prior participation. However, to overcome this barrier, we had to make this an event not-to-be-missed, and to make the participation process fun and easy. We leveraged Sina Weibo’s influential KOL accounts to drum up interest prior launch, and announced the online sale 5 days prior using Sina’s high-profile ad spaces. Our “event” was listed as the “Most Hot Topic” on launch day. In the pre-registration period, users could top up their “weibo wallet”, to make purchase on sale day quick and easy. Daily prizes and a smart “weibo badge” were given out as added incentives to participation. Recognizing 75% of Sina weibo’s traffic comes from mobile, we also created a dedicated mobile site to capture more potential interest and leads. On Jan 18th, the 666 limited editions were finally made available for sale!
To start the year off with a bang, Mercedes-Benz wanted to launch the sale of their Chinese New Year special edition smart. 666 (a lucky number in Chinese culture) smarts needed to be sold online – but different from previous campaigns, we wanted to guarantee higher quality leads generated as well. We found that social media was becoming the central of our target audiences’ life – they enjoyed the convenience that social media brought to them, and even when it comes to e-shopping, our target audience demand a shorter and more convenient purchase pathway because they’re busy with work and planning their next social activity. Furthermore, we found 50% of e-commerce sites traffic came from social media – hence we took the brave decision to move away from traditional e-commerce platforms and host the first ever “Wei-commerce” campaign in China to sell cars on social media.