YOUR SONG

TitleYOUR SONG
BrandSAMSUNG ASIA
Product / ServiceCONSUMER ELECTRONICS
CategoryA09. Best Use of Social Media Marketing
EntrantCHEIL WORLDWIDE SINGAPORE, SINGAPORE
Entrant Company:CHEIL WORLDWIDE SINGAPORE, SINGAPORE
Advertising Agency:CHEIL WORLDWIDE SINGAPORE, SINGAPORE
Media Agency:STARCOM MEDIAVEST GROUP Singapore, SINGAPORE

Credits

Name Company Position
Nalla Chan Cheil Singapore Managing Director
Vijay Anand Cheil Singapore Creative Director
Karen Wong Cheil Singapore Senior Art Director
Christan Sow Cheil Singapore Senior Copywriter
Aaron Gomez Cheil Singapore Head Of Interactive
Nicholas Ng Cheil Singapore Interactive Architect
Alvaro Bruch Cheil Singapore User Interface/Motion Designer
Serene Lee Cheil Singapore Developer (Backend)
Berton Tan Cheil Singapore Account Executive
Kun Make Studios Digital Director
Jing Xuan Make Studios Multimedia Artist
Calvin Loh Block A Pictures Director
Gary Yong Block A Pictures Director (Behind The Scenes)
David Chua Block A Pictures Project Coordinator
Timothy Koh Block A Pictures Project Coordinator
Sufyan Sam’an Block A Pictures Producer
Goh Lay Lan Block A Pictures Producer
Douglas Woo Block A Pictures Editor
Calavin Lim Block A Pictures Editor
Valeria Neo Block A Pictures Project Coordinator

Results and Effectiveness

61 personalised songs (that’s 6 albums!) were created under 8 hours, with 2262 Facebook collaborations. During the LIVE webcast, a total of 1882 visitors tuned in with 75% of return visits. During the campaign duration, the site saw a total of 8643 visitors, with 10,610 total page views. More than 2500 LIKEs were garnered for the songs. The campaign saw an increase of 2,036 new fans within a span of only four days. It was the first campaign to see 10% of Samsung Facebook fanbase engagement. (The usual engagement rate ranges from 3-5%.)

Creative Execution

To elevate human emotions and expound on the meaning of “designed for humans”, four improv artists were engaged to create music for the social media sphere, LIVE. Just by using fans’ Facebook friends and personal facts, the musicians performed spontaneous compositions to make it “Your Song.” Social network, Facebook, was the primary driver to facilitate the ease of participation and engagement. All communications were guided to one central stage, i.e., the microsite, where the webcast, gallery and voting took place.

Insights, Strategy and the Idea

To launch the Samsung GALAXY S III is the primary objective but the main challenge was getting consumers to understand what true design for humans means. Humans appreciate customised services or offerings that speak not only to their minds, but their hearts too. So the solution was something unique, personalised, and spontaneously designed for them.