BACK BY POPULAR DEMAND

TitleBACK BY POPULAR DEMAND
BrandMcDONALD'S AUSTRALIA
Product / ServiceMcFEAST & SHAKER FRIES
CategoryB02. Consumer Products
EntrantOMD SYDNEY, AUSTRALIA
Entrant Company:OMD SYDNEY, AUSTRALIA
Media Agency:OMD SYDNEY, AUSTRALIA

Credits

Name Position
Sarah Harrington-Birch Senior Account Manager
Francesca Thomas Communications Manager
Evadne Janeke Communincations Director
Melissa Mullins Client Services Director
Laura Nice Account Director
Leonie Emmett Tv Trading Manager
Mitch Byatt Outdoor/Radio/Cinema Trader
Natalie Modderno Tv Trader
Jeff Beazley Digital Manager

Results and Effectiveness

We smashed our brand relevancy target of 8% with an outstanding 25% year on year growth! Whilst all factors remained consistent. Our non-loyal customers even paid attention with our sponsorships producing an additional 80% increase in brand relevancy for those customers The campaign left consumers feeling “nostalgic, brought back the memories from many years ago” with 75% of Australians aware that Macca’s were bringing back old favorites. And the memories drove people in store: McFeast became the most successful promotional product for Macca’s in 2011 with 240% greater sales than the closest product for that year. McLove was Back.

Creative Execution

What better way to reminisce than at a BIG party with all the right ingredients.. THE MUSIC Partnering with hit music show X-Factor, we invited Australians to vote for their favourite party anthems AND created a media first.. An ENTIRE EPISODE devoted to Macca’s “Back by Popular Demand” Where X-Factor contestants performed the party anthems live and 1.5million Aussie viewers joined in to reminisce.. The party anthems then set the stage for our big bash with our promotional winners, who rocked the night away with X-Factor contestants and their favourite singers - former Spice Girl Mel B and boy band hero Ronan Keating. THE VENUE The roof top of Australia’s leading FM radio station, 2DAYFM THE VIBE The outfits and the hair from the past.. As voted by 2DAY FM listeners Whilst in-store: The favourite product - McFeast & Shaker Fries were back – by popular demand

Insights, Strategy and the Idea

Cast your mind back 40 years.. That’s when McDonald’s first arrived in Australia. McDonald’s was new, exciting… Everybody loved it! And then times changed. People started to get busier and move faster. McDonald’s focus shifted to quality, service and value. But we lost a little something along the way, we lost the magic of McDonald’s. Deprived of this original McLove, McDonalds hasn’t shifted Brand Relevancy for years. Our goal was to shift this by 8% in 3 months. A huge task to achieve! As McDonalds approached its 40th Birthday we wanted to use this opportunity to un-lock the brand love of the past. The product solution: bring back the products demanded most by our fans, McFeast and Shaker Fries However, our insight told us that we needed more than just products to engage consumers, we needed to re-ignite memories as well… Our big idea… Your favourites… Back, by popular demand!