|Title||THE CHEERING BANDAGE|
|Brand||YOUNG CHEMICAL, FACEBOOK KOREA|
|Product / Service||THE CHEERING BANDAGE|
|Category||G07. Corporate Purpose & Social Responsibility|
|Entrant||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Idea Creation||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Media Placement||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Media Placement 2||FACEBOOK Seoul, SOUTH KOREA|
|PR||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|PR 2||FACEBOOK Seoul, SOUTH KOREA|
|PR 3||YOUNG CHEMICAL Gimhae, SOUTH KOREA|
|Production||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Post Production||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Jung A Kim||Innocean Worldwide||Executive Creative Director|
|Jungwhan Kim||Innocean Worldwide||Account Director|
|Euisung Ha||Innocean Worldwide||Sr. Account Manager|
|Bumsuk Oh||Innocean Worldwide||Account Manager|
|Kiwoon Kim||Innocean Worldwide||Account Manager|
|BongJun Cha||Innocean Worldwide||Art Director|
|Daesoo Kim||Innocean Worldwide||Art Director|
|Bae-Sung Kim||Innocean Worldwide||Agency Producer|
|Taeseok Lee||Innocean Worldwide||Copywriter|
|Sungha Kim||Innocean Worldwide||Copywriter|
March 2020, when WHO declared COVID-19 outbreak as a global pandemic, Korea was no exception. To support the COVID-19 medical team fighting on the frontlines, Youngchemical, Korean bandage manufacturer, produced the “Cheering Bandage” with messages of support from the public. An Instagram account (@cheeringbandage) was established to receive messages. Additionally, a film was released to inform the campaign background and encourage participation. Through the official Instagram channel, we were able to showcase a variety of campaign contents such as the background, production, delivery process, and interviews. The success of the campaign was possible through diverse campaign contents and communication.
Youngchemical is no.1 bandage manufacturing company that represents Korea. However, the medical bandage market is primarily made of the original equipment manufacturer, leaving most general consumers unaware of Youngchemical’s products. March 2020, when WHO declared COVID-19 outbreak as a global pandemic, Korea was no exception. The number of confirmed cases and diagnostic tests was exponentially increasing. The COVID-19 healthcare workers wear extensive protective gear for a long time, leaving many scars and marks on their faces. To prevent this, the Korean COVID-19 medical staff put bandages on their faces. Numerous foreign media praised the bandages on the faces of Korean healthcare workers, referring the bandages as a badge of honor. To support the healthcare workers, Youngchemical designed the “#CheeringBandage” campaign to utilize the bandages the medical team put on their faces to directly deliver the touching messages.
Bandages are the only protection for the faces of the medical teams from the 8-hour weight of goggles and masks. From the public, Youngchemical received the heartfelt handwritings of encouragement and printed them on 5cmX2cm bandages. People submitted messages with the #Cheeringbandage hashtag, handwritings, DMs, and AR-filters on Instagram. Those messages were printed on the center of the bandages using a custom-made printer. Through this process, 400,000 unique bandages were produced and delivered nationwide to the 37 hospitals and screening-clinics treating COVID-19. When the medical-professionals enter the screening-center and treatment-rooms, they use the ‘cheering bandages’. Whenever they put them on, they not only protect themselves from physical wounds but also receive the messages-of-support with their own eyes and skin
Since the declaration of COVID-19 pandemic, numerous medical teams and people have lost hope due to psychological anxiety. The Korean public all needed a turning point to support each other and get through the COVID-19 crisis together. In addition to product branding, Youngchemical most importantly wanted to contribute to society as Korea’s leading bandage company. To achieve such an effect, the methods to participate in the campaign also diversified. Instead of using specific sites or applications, we utilized Instagram or Facebook hashtags, AR camera filters, GIF stickers, and direct messages. We aimed to send the citizens’ messages of gratitude to the exhausted medical staff, raise the public’s disease awareness, and encourage the practice of social distancing. Eventually, through this campaign, the Youngchemical brand awareness and preference have increased among both professional medical personnel and the public.
An Instagram account (@cheeringbandage) was created to receive messages submission, and a campaign film was released to announce the campaign and encourage participation through handwriting, direct-messages, AR-filters, and GIF-stickers. Additionally, we requested social influencers to join the campaign, introducing the campaign’s intent. Through this process, 400,000 unique bandages were produced and delivered nationwide to the 37 hospitals and screening-clinics treating COVID-19. When the medical-professionals enter the screening-center and treatment-rooms, they use the ‘cheering bandages’. Whenever they put them on, they not only protect themselves from physical wounds but also receive the messages-of-support with their own eyes and skin. Additionally, “Cheering Bandage AR filter”, which puts on AR masks and goggles on the users’ faces, and 12 stickers were released on social media, allowing the public to indirectly experience and sympathize with the distress of the healthcare-workers.
400,000 #Cheeringbandages distributed to 37 nationwide medical institutions and selective care centers that treat COVID-19 [FACEBOOK Brand Lift Study] Campaign awareness: 8.5 times the APAC average (23.7%) Campaign preference: 7.5 times the APAC average (23.3%) Campaign upper prayer: 2x the global average (22.3%) Campaign Video View Count: Record 4.1 million views 10x the cost efficiency of the global average [Social Buzz Effect of Bandage Manufacturing Companies] Social media followers increased by 110,317% Social media content view increased by 2,757% Content likes increased by 432% Bandage manufacturer (Youngchemical) media coverage increased by 3,600% (as of 2020) [MEDIA HIGHLIGHT] Without spending major publicity expenses, major Korean broadcasters (KBS, JTBC, etc.) covered “Cheeringbandage” on their own Korea’s top online portal site NAVER and global magazine ELLE covered the “Cheering Bandage” campaign [SOCIAL INFLUENCER] Korean celebrities and social influencer voluntarily participated in the campaign, spreading this to about 1.7 million Instagram followers
The COVID-19 medical team wears medical goggles and masks every time they enter the screening center and interact with patients. Wearing extensive protective gear for a long time leaves many scars and marks on the faces of healthcare workers. To prevent this, the Korean COVID-19 medical staff put bandages on their faces. Numerous foreign media praised the bandages on the faces of Korean healthcare workers, referring the bandages as a badge of honor. Bandage is a symbol of care and remedy, even becoming a movie title. For both the medical staff and the public distressed by the COVID-19 pandemic, bandage indicates the symbolic meaning to soothe each other’s wounds and overcome this crisis together. Therefore, we harnessed bandages as a medium for our “Cheering Bandage” campaign.