|Title||THE CHEERING BANDAGE|
|Brand||YOUNG CHEMICAL, FACEBOOK KOREA|
|Product / Service||THE CHEERING BANDAGE|
|Category||I07. Corporate Purpose & Social Responsibility|
|Entrant||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Idea Creation||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Media Placement||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Media Placement 2||FACEBOOK Seoul, SOUTH KOREA|
|PR||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|PR 2||FACEBOOK Seoul, SOUTH KOREA|
|PR 3||YOUNG CHEMICAL Gimhae, SOUTH KOREA|
|Production||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Post Production||INNOCEAN WORLDWIDE Seoul, SOUTH KOREA|
|Jung A Kim||Innocean Worldwide||Executive Creative Director|
|Jungwhan Kim||Innocean Worldwide||Account Director|
|Euisung Ha||Innocean Worldwide||Sr. Account Manager|
|Bumsuk Oh||Innocean Worldwide||Account Manager|
|Kiwoon Kim||Innocean Worldwide||Account Manager|
|BongJun Cha||Innocean Worldwide||Art Director|
|Daesoo Kim||Innocean Worldwide||Art Director|
|Bae-Sung Kim||Innocean Worldwide||Agency Producer|
|Taeseok Lee||Innocean Worldwide||Copywriter|
|Sungha Kim||Innocean Worldwide||Copywriter|
March 2020, when WHO declared COVID-19 outbreak as a global pandemic, Korea was no exception. The number of confirmed cases and diagnostic tests was exponentially increasing. Among the COVID-19 medical teams worldwide, 1 in 3 healthcare workers suffer from sleep disorders, and 87.1% of them also experience depression. At least 90,000 of them have been infected with the virus, and more than 260 nurses have died. Both physically and mentally, the medical teams experience immense pain and anxiety. Even though numerous Korean citizens wanted to support the exhausted medical teams, for the sentiment to directly reach the healthcare workers battling in the field 24/7 was impossible. Therefore, we aimed to send the citizens’ messages of gratitude to the exhausted medical staff. So, we organized a “Cheering Bandage” campaign to directly deliver those touching messages.
Since the declaration of COVID-19 pandemic, numerous medical teams and people have lost hope due to psychological anxiety. The Korean public all needed a turning point to support each other and get through the COVID-19 crisis together. Therefore, we aimed to send the citizens’ messages of gratitude to the exhausted medical staff, raise the public’s disease awareness, and encourage the practice of social distancing. To achieve this, the “Cheering Bandage” campaign was carried out, produced, and completed in just 17 days. The methods to participate in the campaign also diversified. Instead of using specific sites or applications, we utilized Instagram or Facebook hashtags, AR camera filters, GIF stickers, and direct messages.
1.Messages submission An Instagram account (@cheeringbandage) was created to receive submissions, and a film was also released to announce the campaign and encourage participation. AR-selfies allowed the public to sympathize with the distress of medical-workers. Participation for the “#Cheeringbandage” campaign was enabled with handwriting, direct-messages, AR-filters, and GIF-stickers. 2.Production The bandages produced complying with the safety-regulations implemented messages of support. A custom-made printer was implemented exclusively for the campaign to place a variety of handwritings in the center of the bandage 3.Delivery To ensure that “Cheering Bandages” were supplied to the forefront, the medical team’s working hours, environment, number of COVID-19 cases, and number of diagnostic tests were collected and analyzed comprehensively before delivery. 400,000 unique bandages delivered nationwide to the 37 hospitals and screening-clinics treating COVID-19. Whenever medical-team put the bandages on, they were able to receive the messages of support with their own eyes and skin.
400,000 #Cheeringbandages distributed to 37 nationwide medical institutions and selective care centers that treat COVID-19 [FACEBOOK Brand Lift Study] Campaign awareness: 8.5 times the APAC average (23.7%) Campaign preference: 7.5 times the APAC average (23.3%) Campaign upper prayer: 2x the global average (22.3%) Campaign Video View Count: Record 4.1 million views 10x the cost efficiency of the global average [Social Buzz Effect of Bandage Manufacturing Companies] Social media followers increased by 110,317% Social media content view increased by 2,757% Content likes increased by 432% Bandage manufacturer (Youngchemical) media coverage increased by 3,600% (as of 2020) [MEDIA HIGHLIGHT] Without spending major publicity expenses, major Korean broadcasters (KBS, JTBC, etc.) covered “Cheeringbandage” on their own Korea’s top online portal site NAVER and global magazine ELLE covered the “Cheering Bandage” campaign [SOCIAL INFLUENCER] Korean celebrities and social influencer voluntarily participated in the campaign, spreading this to about 1.7 million Instagram followers
The COVID-19 medical team wears medical goggles and masks every time they enter the screening center and interact with patients. Wearing extensive protective gear for a long time leaves many scars and marks on the faces of healthcare workers. To prevent this, the Korean COVID-19 medical staff put bandages on their faces. Numerous foreign media praised the bandages on the faces of Korean healthcare workers, referring the bandages as a badge of honor. Bandage is a symbol of care and remedy, even becoming a movie title. For both the medical staff and the public distressed by the COVID-19 pandemic, bandage indicates the symbolic meaning to soothe each other’s wounds and overcome this crisis together. Therefore, we harnessed bandages as a medium for our “Cheering Bandage” campaign.