Product / ServiceSUZUKI BALENO
CategoryA03. Durable Consumer Goods including Automotive
EntrantSUZUKI Melbourne, AUSTRALIA
Media Placement NOISY BEAST Melbourne, AUSTRALIA
Production FINCH Melbourne, AUSTRALIA
Post Production ATTICUS MEDIA Melbourne, AUSTRALIA
Post Production 2 ARC EDIT Melbourne, AUSTRALIA
Post Production 3 HUGO HORS Melbourne, AUSTRALIA
Post Production 5 KILOGRAM Melbourne, AUSTRALIA
Additional Company VISUAL IDENTITY Melbourne, AUSTRALIA


Name Company Position
Adrian Mills Deloitte Digital Creative, Brand & Advertising Partner
Matt Lawson Deloitte Digital Chief Creative Officer & Partner
Charles Baylis Deloitte Digital Executive Creative Director
Gustavo Vampre Deloitte Digital Creative Director
Kyle Lotherington Deloitte Digital Designer
Marlese Sloan Deloitte Digital Producer
Natalie Ng Deloitte Digital Account Manager
Daniel Loukidis Deloitte Digital Group Account Director
Michael Pachota Suzuki Australia General Manager
Daniel Mercuri Suzuki Australia National Marketing Manager
Robert Rosengarten Suzuki Australia Assistant Marketing Manager
Toby Pike FINCH Director
Dan Freene FINCH Director Of Photography
Corey Esse FINCH Managing Director
AnnaTara Clark-Sneddon FINCH Producer
James Ashbolt Arc Edit Offline Editor
Freya Maddock Arc Edit Senior Producer
Drew Downes Atticus Media VFX and Online
Alina Bermingham Atticus Media Colourist and Online
Hugo Hors Hugo Hors Motion Graphics Post Production
Paul Le Couteur Squeak E. Clean Sound Designer
Ryan Dickinson Squeak E. Clean Sound Designer
Alice Vanderwey Squeak E. Clean Sound Producer
Charlie White Squeak E. Clean Original Music Composition
Karla Henwood Squeak E. Clean Executive Creative Director
Nick Reive Kilogram Director
Kieren Redpath VI Director
Kyle Redpath VI Managing Director
Ben Lynch Noisy Beast Group Media Director
Ashleigh Budgen Noisy Beast Media Account Director
James Franklin Noisy Beast Campaign Manager

Why is this work relevant for Brand Experience & Activation?

Suzuki in Australia is dedicated to a very simple purpose: to have fun. In this campaign, we’ve used a creative idea to take the most boring car in the range, and give it a personality to delivery on that brand purpose. Now in every Suzuki Baleno, you can experience the brand idea, in a very creative way.


The small car space is cluttered with brands fighting to bring out the latest tech feature to stay ahead. Gesture control technology, IOT automatic tyre pressure monitoring…bullet proof space glass. And Suzuki's lowest selling car, the Suzuki Baleno didn't have anything remarkable to talk about at all. Problem was, that Suzuki's number one seller in Australia, The Swift, was suffering from stock shortages. Unlucky for us, we had to sell Baleno's or we wouldn't sell very much at all. So.... how does Suzuki, a brand known for producing no nonsense cars with just the features you need (to keep costs down) compete? Well, they don’t. They ridicule.

Describe the creative idea (20% of vote)

Introducing the new Suzuki Baleno Dastalkomobile. We launched a ‘slightly updated’ Baleno with the most incredible and ridiculous feature of the year. One we have waited decades for…and one brands have spent millions pursuing. The Talking Car. And Suzuki gave this upgrade away for free with every Baleno, because truth is, it only cost us a few bucks.

Describe the strategy (20% of vote)

Turns out, giving the car a voice, gave people something to talk about. And we didn't just settle at achieving speech in a car. Sorta. We made what the car had to say funny, surprising and entertaining. While the campaign deliberately set out to ridicule the car category obsession with gimmicks and nick knacks, it turns out that gimmicks done right, can actually work!

Describe the execution (30% of vote)

Using advanced birthday card technology, the Baleno was finally able to bridge the divide between man and machine, and speak, hilariously, ridiculously and incessantly. Practically, we took light sensor talking birthday card systems, put them in tiny little boxes, and created audio content for each of four places in the car: the glove box, visor, centre console and boot. This 'upgrade' was then advertised through a multi channel campaign led by TV, Digital, Outdoor and Radio.

List the results (30% of vote)

We successfully proved that Suzuki don’t do gimmicks. And never will. Until now. Here’s a few stats the campaign period: - Baleno sales tripled in the first month and maintained at a 200% increase for the next six months - UVs to the Baleno product page shot up 193% over the same period. - As did dealer walk-in enquiry which shot up 73.5% year on year too. - 1006 Talking Car upgrades were fitted (until we ran out) Just to recap: we increased sales of $16,000 cars by 300% with a gimmick that cost just a couple of bucks.