BOOBS

TitleBOOBS
BrandPACIFIC UNDERWEAR GROUP
Product / ServiceBONDS
CategoryA09. Launch or re-launch
EntrantCLEMENGER BBDO MELBOURNE, AUSTRALIA
Entrant Company CLEMENGER BBDO MELBOURNE, AUSTRALIA
Advertising Agency CLEMENGER BBDO MELBOURNE, AUSTRALIA
Media Agency MEDIACOM Melbourne, AUSTRALIA
PR Agency MANGO Melbourne, AUSTRALIA

Credits

Name Company Position
James Mcgrath Clemenger BBDO Melbourne Creative Chairman
Ant Keogh Clemenger BBDO Melbourne Executive Creative Director
Ben Couzens Clemenger BBDO Melbourne Creative Director
Jim Ingram Clemenger BBDO Melbourne Creative Director
James Orr Clemenger BBDO Melbourne Art Director
Elle Bullen Clemenger BBDO Melbourne Copywriter
Sharon Adams Clemenger BBDO Melbourne Director Of Production/Studio
Simon Lamplough Clemenger BBDO Melbourne Client Service Director
Marnie Mckenzie Clemenger BBDO Melbourne Senior Account Director
Kelly Mcbride Clemenger BBDO Melbourne Senior Account Manager
Alex Carroll Clemenger BBDO Melbourne Account Executive
Jake Turnbull Clemenger BBDO Melbourne Graphic Designer
Michael Derepas Clemenger BBDO Melbourne Planning Director
Toni Newman Toni Newman Productions Producer
Emily Abay Emily Abay Photography Photographer
Tanya Deans Pacific Brands Underwear Group General Manager Marketing
Emily Small Pacific Brands Underwear Group Marketing Manager Bonds
Caroline Bourke Pacific Brands Underwear Group Brand Manager Bonds

The Campaign

For over 100 years BONDS has been Australia’s favourite and most iconic underwear brand. But with the launch of a new bra range, we had to prove they cater to more than just bottoms. Instead of following fashion convention – insert good-looking women having fun in bras, we wanted an idea bigger than just bras and women. A ‘moment’ that could stop traffic and get BONDS back into the cultural narrative. So we broke some rules and cheekily changed two letters in the iconic BONDS logo - from BONDS to BOOBS. We rebranded, and for one week everything formally Bonds branded became ‘Boobs’. An integrated PR and outdoor campaign launched the new bra brand, which was widely documented in media and social networks. Bonds became instantly famous for Boobs, as did the new bra range. The campaign generated an 83% sales increase, over $4 million in earned media coverage, and almost 54 million media impressions., making it the most successful launch in BONDS history to date. PR was the core driver of the rebranding campaign, as every element of the relaunch, from billboards to shopping bags was designed to stimulate conversation, and gain the attention of both the media and the public. Our goal was to create a culturally relevant talking point that would cement the link between Bonds and boobs. We achieved this by creating intriguing and newsworthy content that demanded editorial and social attention, and supported this by sampling with key influencers, bloggers and ambassadors.

The Brief

Our goal was to successfully launch Bonds Bras into the market, and to make Bonds as famous for bras as it is for undies. We needed to grab Australia’s attention and prove that Bonds caters for more than just bottoms. Putting Bonds top of mind in the category, and establishing the same level of respect they’d earned for underwear was crucial. As was maintaining the cheeky and resoundingly Australian personality of the Bonds brand. With this in mind, the objectives were set to increase Bonds sales by 15%, and to create noise and talkability surrounding the important new product launch.

Results

The campaign caused quite a stir. In the first week over $4m in earned media was generated as the campaign was picked up by every major TV station, broadcast radio, newspapers and bloggers. Each touch point from billboards to bags played a critical role in establishing the newly designed brand. These branded elements evolved into shareable social media content, with thousands of Australians photographing the new brand. The consumer-generated images were posted on social networks as conversation grew and people shared the cheeky campaign with friends. The launch got the attention it deserved, gaining 54 M+ impressions (editorial and social). Bonds became instantly synonymous with boobs, and at this early stage of the campaign our revenue return on investment is a healthy 4.8m revenue to 1.3m investment. Most importantly, an 83% increase in brand sales (68% more than anticipated) made BOOBS the most successful product launch in the brand’s history.

Execution

In October 2013 we completely rebranded Bonds to announce our new range. Our iconic logo stood for underwear, so we changed it. BONDS became BOOBS, allowing us to communicate everything by simply changing two letters. For an entire week everything Bonds became Boobs. From store signage to shopping bags, receipts, uniforms, the online store and even the Facebook page, everything reflected the new brand and our venture into bras. An outdoor buy launched BOOBS to the nation, getting people talking, debating and reappraising. Their reactions were instrumental in driving the campaign, which relied heavily on social and media coverage. Everyone was talking about boobs, from breakfast radio to the nightly news, and National newspapers. Because Bonds was already famous for quality, it was simply a matter of creating awareness of the new product, then encouraging trial. We did this by supplying ambassadors and bloggers with the products to sample.

The Situation

The average Australian owns seven pairs of Bonds underwear. They are Australia’s most iconic underwear brand. And therein lay our problem – the belief that Bonds is for underwear, and underwear alone. But the opportunity to launch into the lucrative Australian bra market worth approximately $1b a year was waiting to be seized. This lead to a new bra range, taking the comfort and quality Australians have come to love about Bonds underwear, and applying it up top. The brand invested significantly in the range design and manufacture, and retailers made large pre-orders. We needed to ensure this investment paid off.

The Strategy

Our strategy was born out of the nations love for this cheeky brand. We set out to leverage this emotional connection, by applying the Bonds personality to their new line. Whatever we did, it had to playful and in character. We had to let people know that BONDS is as serious about tops as they are about bottoms, in BONDS way. Once we’d landed that piece of logic the rest flowed. Firstly, we set out to create a bold, memorable act that would create conversation and awareness. Grabbing people’s attention was instrumental to getting the impact we needed to ensure launch succeeded. Once we’d got that attention, we’d strategically introduce the new product range in two ways. By intriguing them to go instore or online to experience the new range (a by-product of phase one), and by seeding the bras amongst influencers and ambassadors to further stimulate conversation and trial.