AAMI REST TOWNS

Short List
TitleAAMI REST TOWNS
BrandAAMI
Product / ServiceAAMI INSURANCE
CategoryB02. Use of Real-time Data
EntrantOGILVY AUSTRALIA Melbourne, AUSTRALIA
Idea Creation OGILVY AUSTRALIA Melbourne, AUSTRALIA
Media Placement OGILVY AUSTRALIA Melbourne, AUSTRALIA
Production OGILVY AUSTRALIA Melbourne, AUSTRALIA
Additional Company AAMI Melbourne, AUSTRALIA

Credits

Name Company Position
David Ponce de Leon Ogilvy Australia Executive Creative Director
Lenna Boland Ogilvy Australia Group Creative Director
Ryan Clayton Ogilvy Australia Creative Director
Rebecca Matlioski Ogilvy Australia Copywriter
Ben Ryding Ogilvy Australia Art Director
Julia Stretch Ogilvy Australia Senior Social Creative
Robbie Ten Eyck Ogilvy Australia Social Creative
Annie Thiele Ogilvy Australia Producer
Mia Ruwhiu Ogilvy Australia Producer
Virginia Pracht Ogilvy Australia Head of Strategy
Milly Scott Ogilvy Australia Group Account Director
Angus Pearce Ogilvy Australia Group Account Director
Alexandra Leahy Ogilvy Australia Account Director
Stephanie Nikolovski Ogilvy Australia Senior Account Director
Benedict Smith Ogilvy Australia Senior Account Director
Oliver Corcoran Ogilvy Australia Account Manager
Brendan Hanrahan Ogilvy Australia Print Producer
Mim Haysom AAMI (Suncorp) EGM Brand & Marketing
Rapthi Thanapalasingam AAMI (Suncorp) Head of Mass Brands & Sponsorships
Toby Gill AAMI (Suncorp) AAMI Marketing Manager
Olivia Rourke AAMI (Suncorp) AAMI Marketing Lead
Amy Wagner AAMI (Suncorp) Marketing Specialist
Heidi Storey AAMI (Suncorp) Manager, Content Marketing
Angie Moore AAMI (Suncorp) Group Content Lead
Hayley Treasure Spotify Group Sales Manager - Australia & New Zealand

Why is this work relevant for Creative Data?

In Australia, driving distances are huge. That’s why it’s important to stop and take a break to decrease your chances of fatigue. AAMI RestTowns is a targeted media, road safety initiative encouraging young drivers to stop and rest every 2 hours in rural Aussie towns. Using AAMI’s data, we identified the longest and most dangerous stretches of road and selected specific country towns where young drivers could stop and rest. Then used Facebook, Spotify, Waze and Tik-Tok to connect in real-time; combining geo, time and in-car targeting using local incentives to encourage them to stop in an AAMI RestTown.

Background

Situation: Fatigue is the third biggest killer on Australian roads. Our country has some of the longest driving distances in the world. That’s why authorities recommend stopping to rest every 2 hours for at least 15 minutes. Young drivers are the most at risk, because they tend to power through to their destination without stopping to rest. Brief: AAMI, Australia’s leading motor insurance company, knows accident numbers spike over the summer holidays, as young drivers hit the road on long road trips. Our challenge was to create a road safety campaign to encourage young Aussies to stop and rest particularly on the longest and most dangerous stretches of road. Objectives: Making Australians safer is at the heart of everything AAMI does. We thought it was time for an innovative solution to make young drivers a little safer and help reduce the number of accidents over the summer holidays.

Describe the Creative idea / data solution (20% of vote)

AAMI RestTowns is a targeted media, road safety initiative, encouraging young drivers on long road trips to stop and rest in a rural Australian town every 2 hours. Every year, AAMI collects comprehensive data from thousands of road accidents across Australia, into their annual AAMI Crash Index. Using AAMI’s Crash Index Data, we identified the longest and most dangerous stretches of road and selected specific rural towns where young drivers could stop and rest, based on their local attractions. Rural towns in need of visitors and business after the extended COVID lockdown. Using Facebook interest-based targeting we created geo-targeted digital travel guides based on their location, with a link to a personalised Spotify 2-hour road trip playlist. When our young drivers hit the road, we combined geolocation, time-based and in-car targeting to serve them ‘rest alerts’, along with local incentives to encourage them to stop in our AAMI RestTowns.

Describe the data driven strategy (30% of vote)

AAMI data revealed a weakness in insurance sales to young drivers. However, Australians under 30 are most likely to have a fatal car crash. They represent 62% of all fatigue related deaths but are only 15% of the licensed driver population. To make matters worse, young Australians are notoriously hard to reach, especially through any kind of traditional, road safety communications. Small towns along popular road trip routes are a perfect place to break and are often overlooked. We brought these local treasures to the fore, using targeted media to inspire young drivers to stop, support fellow Aussies and discover a hidden gem. Rather than blanketing road safety messages that are easy to forget, AAMI RestTowns targeted our audience at the right time and the right place with the right incentive. It made perfect sense to partner with Facebook, Spotify, Waze and Tik-Tok to deliver our messages.

Describe the creative use of data, or how the data enhanced the creative output (20% of vote)

Using AAMI’s Crash Index Data, we identified the longest and most dangerous stretches of road and selected 52 country towns in need of visitors and business after the extended COVID lockdown. Based on their local attractions, we tailored a data-informed, targeted media campaign to connect with young drivers on their road trips. First, using Facebook interest-based targeting, we delivered geo-targeted travel guides promoting our AAMI RestTowns, with a link to a Spotify 2-hour road trip based on their chosen route and location. When our young drivers hit the road, we combined geolocation, time-based and in-car targeting using Spotify, Waze and Tik-Tok to safely serve them ‘rest alerts’. We based our messages on their interests, like coffee, food, landscapes, local attractions or shopping; along with local incentives to encourage them to stop. Waze real-time alerts helped us direct young drivers to their nearest AAMI RestTown.

List the data driven results (30% of vote)

AAMI RestTowns delivered the following results: +35 Million social impressions. +8 Million young drivers reached. 29% reduction in motor accident claims during campaign period. 5,466 KM of road covered. Longer than LA to NYC or Lisbon to Moscow. 52 AAMI RestTowns established. 47% brand consideration, the highest we’ve seen since 2018. +5% point uplift in NSW +3% point uplift in VIC 27% of young Australians believe that AAMI meets their needs, +3% the year prior. 26% brand love which is +4% points ahead of our closest competitor. The targeted media that we ran saw us achieve good scale with great context relevance: • Tik Tok reached 21.7M impressions, 110K clicks, 521k Interactions. • Facebook reached +7.7M impressions. • Spotify reached +6M impressions to those en-route. • Waze reached +1.5M impressions to those en-route. • Spotify in car and dynamic audio achieved 100% completion rates. • YouTube reached +3M Views.

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