COLES LITTLE SHOP

TitleCOLES LITTLE SHOP
BrandCOLES
Product / ServiceCOLES APP
CategoryA03. New Realities & Voice Activation
EntrantCOLES GROUP LIMITED Victoria, AUSTRALIA
Idea Creation DELOITTE DIGITAL Melbourne, AUSTRALIA
Production DELOITTE DIGITAL Melbourne, AUSTRALIA
Post Production DELOITTE DIGITAL Melbourne, AUSTRALIA

Credits

Name Company Position
Lisa Ronson Coles Supermarkets Chief Marketing Officer
Michael Laxton Coles Supermarkets General Manager Brand & Media
Alicia Verstak Coles Supermarkets Head of Digital Marketing
Adrian Mills Deloitte Digital Creative, Brand & Advertising Partner
Matt Lawson Deloitte Digital Chief Creative Officer & Partner
Adam Sandler Deloitte Digital Partner
Adam Burnell Deloitte Digital Director
Rich Lockrey Deloitte Digital Director
Gustavo Vampre Deloitte Digital Creative Director
Aaron Bethune Deloitte Digital Copywriter
Kyle Lotherington Deloitte Digital Designer
Daniel Cheong-See Deloitte Digital National Creative Director
Paul Stapelberg Deloitte Digital Delivery and Engagement Manager
Narkisska Spruce Deloitte Digital Delivery and Engagement Manager
Cameron Owen Deloitte Digital Game Developer/ Programmer
Stephen Williams Deloitte Digital Game Developer/ Programmer
Tylah Heil Deloitte Digital Game Developer/ Programmer
Rob Caporetto Deloitte Digital Game Developer/ Programmer
Leigh Mannes Deloitte Digital Game Developer/ Programmer
James Itliong Deloitte Digital Game Developer/ Programmer
Andrew Tesdorpf Deloitte Digital UI Designer
Sean Maney Deloitte Digital UI Designer
Jenna Smith Deloitte Digital 3D Modeller and Animations
Nic Gomez Deloitte Digital Game Design
Jack Gillespie Deloitte Digital Game Design
Seira Ooi Deloitte Digital Business Analyst
Pamela Cotes Deloitte Digital User Testing Facilitator
William Pan Deloitte Digital User Testing Facilitator
Tanvir Chowdhury Deloitte Digital Backend/ Cloud Developer
Andy Yang Deloitte Digital Penetration Tester
Michael Di Camillo Deloitte Digital Performance Tester
David Mitchell Deloitte Digital Performance Tester
Swapnil Sharma Deloitte Digital Playstore/ Apple Connect SME
Bradley Clayton Deloitte Digital Playstore/ Apple Connect SME
Sameer Sangawar Deloitte Digital Playstore/ Apple Connect SME
Isabelle Scharp Coles Supermarkets Digital Marketing Manager
Lauren Whitelock Coles Supermarkets Digital Application Manager
Lauren Whitelock Coles Supermarkets Digital Application Manager
Jacob Toy Coles Supermarkets Senior Digital Analyst
Laila Coulton Coles Supermarkets Delivery Manager UX & A11y
Andre Skupin Coles Supermarkets Senior UX Designer
Melanie O'Brien Coles Supermarkets Senior Accessibility Analyst
Emma Jansons Coles Supermarkets Senior Digital Marketing Manager

Background

For years, the Australian supermarket category has been dominated by a price war—with Coles racing to edge out the competition. So instead, we decided to create a non-price point differentiator: a virtual AR dancing game featuring our products, with levels that were unlocked by buying our products.

Describe the creative idea

Introducing Coles Little Shop 2: The Game. A first of it's kind augmented reality dancing game, where you play as one of 30 branded characters that can only be unlocked if you spend over $30 in-store at a Coles Supermarket.

Describe the strategy

Using 3D object recognition and AR technology, customers could scan physical miniature Coles collectibles—earned by spending $30 in-store—with the Little Shop app, unlocking a new character and new dancing level. Each level was a mini-game that let players dance with their characters and Little Shop miniature products. They could then share their high scores and video content directly to social media—creating thousands of unique ads for Coles products—as well as keep track of their unlocked collectibles in the virtual Coles catalogue.

Describe the execution

In an increasingly bitter price war amongst supermarkets, the Little Shop App created an incentive for customers to keep coming into Coles—by replacing in-game purchases, with in-store purchases. Through our use of AR and object recognition, we gamified our own catalogue, leveraging Australia's newest favourite characters to keep top products top of mind. And in a market that's constantly vying for media space, we turned our players into content generators who produced and shared over 65,000 unique ads with their friends.

List the results

Australians loved getting down as well as heading down to their local Coles supermarkets with: - 9 million products unlock in-game, - Over 3.5 million minutes played, - 350,000 downloads - Over 65,000 unique videos shared onto social media. We also reached #1 in the Free Games category of the App Store.

Links

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