GABBIE, THE ANTI-HARASSMENT CHATBOT

TitleGABBIE, THE ANTI-HARASSMENT CHATBOT
BrandGABRIELA
Product / ServiceGABRIELA PHILIPPINES
CategoryA01. Glass
EntrantDENTSU JAYME SYFU Makati City, THE PHILIPPINES
Idea Creation DENTSU JAYME SYFU Makati City, THE PHILIPPINES

Credits

Name Company Position
Merlee Jayme Dentsu Jayme Syfu Chief Creative Officer
Louie Sotto Dentsu Jayme Syfu Executive Creative Director
Jerry Hizon Dentsu Jayme Syfu QA Lead / Lead Tester
Gabbie Santiago Dentsu Jayme Syfu Group Account Director
Renzo Valmonte Dentsu Jayme Syfu Copywriter
Valerie Villaflor Dentsu Jayme Syfu Art Director
Diday Alcudia Dentsu Jayme Syfu Strategic Planning Director
JR Ignacio Dentsu Jayme Syfu Chief Technologist
Axel Raymundo Dentsu Jayme Syfu Creative Technologist
Cyrielle Sio Dentsu Jayme Syfu Digital Producer
Tobiel St. John Castaneda Dentsu Jayme Syfu Social Media Director

The Campaign

The idea stemmed from one question: In a conservative country like the Philippines, how do we actually get people to get over their fear of shame and report sexual harassment? And then it hit us: People judge. People talk. But AI won’t. Thus, Gabbie was born. It works because she is housed on a platform that people already use on a daily basis (Messenger), thus making it easy for them to report wherever and whenever, and the fact that she’s an AI means that they don’t have to worry about judgment from her.

Creative Execution

Gabbie was implemented on Facebook Messenger on November 25th, 2017, also known as the International Day for the Elimination of Violence Against Women. Upon launch, she was picked up by various local and global news sites, she was featured on the country’s premier news channel, she was brought to schools, and she was even invited to congress to the support and appreciation of the country’s legislators.

Upon launch, Gabbie has received: 9.5 million impressions Almost P5 million in free media values And a 1060% increase in reports, from 11 to 127 in the last two months of Q4, 2017. But the biggest result is that Gabbie was able to break the silence regarding sexual harassment as well as set a new precedent when it comes to the reporting it.

As mentioned above, the strategy was simply to get people – all people who have fallen victim to sexual harassment - to talk about and report it without fear of judgment. And we found our solution in social media, as this is something that people already have access to.

Links

Social Media URL